StudyMatix ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, use our applications, or interact with our services, including our AI-powered Math Chatbot. By using StudyMatix.com or our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services. 1. Scope of this Privacy Policy This Privacy Policy applies to: Visitors to our website (www.StudyMatix.com). Users of our mobile applications and software. Participants in our interactive services, such as our AI Math Chatbot. Parents, guardians, and educators using our learning tools for children. This policy complies with global privacy laws, including but not limited to: General Data Protection Regulation (GDPR) (EU). California Consumer Privacy Act (CCPA) (California, USA). Children’s Online Privacy Protection Act (COPPA) (USA). Personal Data Protection Act (PDPA) (Singapore). Other applicable international regulations. 2. Information We Collect We collect information that falls into the following categories: a. Personal Information This includes: Identification details: Name, email address, phone number, and login credentials. Payment details: Credit/debit card information (processed securely via third-party providers). Educational details: Learning progress, grade levels, and other educational metrics. b. Non-Personal Information This includes: Technical data: IP address, device information, browser type, and operating system. Usage data: Pages visited, app interactions, and chatbot queries. c. Sensitive Information We may collect sensitive information, such as parental consent for minors, only as required by law. d. Children’s Information We collect limited data about children under 13 years of age only with verifiable parental or guardian consent, as required under COPPA and similar regulations. 3. How We Use Your Information We use your information for: Service Delivery: To provide personalized learning experiences and AI-powered Math Chatbot assistance. Account Management: To manage user accounts and preferences. Performance Monitoring: To analyze engagement and improve our educational tools. Security: To detect and prevent fraud, abuse, or unauthorized access. Compliance: To adhere to legal obligations and regulatory requirements. 4. How We Share Your Information We do not sell your personal information. We may share data with: Service Providers: Vendors and partners assisting with hosting, analytics, and payment processing. Educational Institutions: As part of contracted services for schools and districts. Authorities: When required by law or to enforce legal rights. We ensure that any third parties handling your data adhere to strict privacy and security standards. 5. Your Rights (For GDPR, CCPA, and Global Compliance) Depending on your location, you may have the following rights: Right to Access: Request a copy of the personal data we hold about you. Right to Correction: Request corrections to your personal data. Right to Deletion: Request deletion of your personal data where applicable. Right to Restriction: Request limited processing of your data. Right to Portability: Request transfer of your data to another service provider. Right to Object: Object to the processing of your data for specific purposes. To exercise these rights, please contact us at [Insert Contact Email]. We will respond to requests within the timelines required by applicable laws. 6. International Data Transfers Your information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ. We ensure that such transfers comply with applicable laws, using safeguards such as: Standard Contractual Clauses (SCCs). Binding Corporate Rules (BCRs). Certification under frameworks like the EU-U.S. Data Privacy Framework (where applicable). 7. Retention of Information We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations. Once no longer needed, we securely delete or anonymize your data. 8. Children's Privacy (COPPA and Global Compliance) Our services for children comply with COPPA and equivalent global regulations. We: Obtain verifiable parental consent before collecting data from children under 13. Allow parents/guardians to access, modify, or delete their child’s data by contacting us. 9. Cookies and Tracking Technologies We use cookies and similar technologies to: Enhance website functionality and user experience. Track and analyze user behavior for improvement. Deliver targeted advertisements (with consent where required). You can manage your cookie preferences through your browser settings or our website's cookie consent tool. 10. Security of Information We use robust measures to protect your information, including: Encryption: For data transmission and storage. Access Controls: To restrict unauthorized data access. Monitoring: To detect potential security threats. While we strive to secure your data, no method of transmission or storage is 100% secure. 11. Third-Party Services and Links Our website and apps may link to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal data. 12. AI Chatbot-Specific Policies Interactions with our Math Chatbot are logged to: Improve its functionality and accuracy. Provide personalized support and recommendations. Ensure compliance with privacy regulations. These logs are anonymized where possible and stored securely. 13. Updates to this Privacy Policy We may update this policy periodically to reflect changes in laws, technology, or services. The revised policy will be posted on our website with the updated "Last Updated" date. 14. Contact Us For questions, concerns, or to exercise your rights under this policy, please contact us: StudyMatix Email: [Insert Email Address] Phone: [Insert Phone Number] Mail: [Insert Physical Address]